Data Recovery

Rugged provides a comprehensive data recovery service designed for organisations that cannot afford downtime. Whether data loss occurs through accidental deletion, hardware failure, liquid ingress, impact damage, firmware corruption, or environmental exposure, our specialist team delivers fast, secure, and highly reliable recovery across a full range of devices.

Our service is used by businesses, industrial operators, public-sector organisations, and healthcare providers that require complete confidence in both the recovery process and the security of their data.

1. Maximum Recovery Success Rates

We work with leading recovery engineers and laboratories equipped with clean-room facilities, advanced diagnostic equipment, and proprietary tools for repairing damaged storage media. This approach maximises the likelihood of full data retrieval, even from severely compromised drives.

2. Secure, Controlled Process

All data is handled under strict security protocols. Chain-of-custody procedures ensure that media remains protected from the moment it leaves your site until your recovered data is returned.

3. Suitable for All Device Types

We recover data from:

• HDDs and SSDs

• RAID arrays and NAS units

• USB drives and external hard disks

• SD, microSD, and industrial flash memory

• Rugged smartphones and tablets

• Industrial equipment storage modules

• Legacy and proprietary systems

4. Fast Turnaround Options

We understand that many organisations cannot pause operations. Rugged offers several turnaround options including priority and emergency services.

5. Trusted by Defence, Healthcare & Industrial Sectors

As a JOSCAR-registered and ISO 9001 certified supplier, Rugged is trusted to handle sensitive equipment and data for regulated sectors where accuracy, confidentiality and reliability are paramount.

Step 1 — Free Initial Assessment

We provide an initial review based on your description of the issue. If required, we arrange secure collection of the media.

Step 2 — In-Lab Diagnosis

Your device undergoes a detailed diagnostic assessment to identify the level of damage, likelihood of successful recovery, and expected timeframes.

Step 3 — Recovery Attempt

Using best-in-class tools and clean-room environments where needed, engineers work to restore the drive to operational condition or extract data directly.

Step 4 — Verification

All recovered data is checked for integrity before release. You receive a full list of recovered files for confirmation.

Step 5 — Secure Return

Your data is returned via encrypted hard drive, secure transfer, or an alternative method of your choosing. The failed device can be returned or securely destroyed.

• Mechanical failure (spindle, head crash, PCB damage)

• Electrical damage or power surges

• Firmware corruption

• Accidental file deletion or formatting

• Water or liquid ingress

• Fire, smoke, and heat damage

• Impact or crush damage

• Logical corruption and bad sectors

• RAID/NAS controller failures

• Mobile phone storage failures

.

• Standard (up to 10 days)

• Priority (3–5 days)

• Emergency (24–48 hours)

Pricing depends on device type, severity of damage, and turnaround. A full written quotation is provided after diagnostic assessment.

• Proven track record working with NHS Trusts, defence contractors, industrial operators, and enterprise clients
• Full transparency throughout the process
• Secure handling from start to finish
• High recovery rates across all device types
• UK-based service with technical support from real engineers
• JOSCAR registered and ISO 9001 certified

 If you need to recover critical data quickly and securely, contact our data recovery team:

Email: sales@fbperipherals.com
Phone: +44 (0)1474 240 120
Collection service available nationwide